As long as a conversation with insurance agent is associated with a fast, timely, accurate help, this means a grown mutual trust. Therefore, appreciating and fostering it further, one day you are going to need reliable partners in areas such as:
- Customer service (growing need to respond to customer calls, informing about an occurred insured event, customers needing consultation 24/7 in Lithuanian and foreign languages);
- Customer service via new channels (Live chat, social media, self-service, e-mails).;
- Sales of additional services using the existing customer database;
- Service quality calls;
- Administrative work with customer’s applications, analytical work with customer’s information.
We will contribute to your company’s success with the following services: customer service, surveys, customer loyalty calls.
Leave your customer service concerns to us and take care of your business development!