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Race against the future

Complex contact management

Credo Partners has grown with its clients to become technologically advanced market leaders in areas such as telecommunications, energy, logistics, e-commerce and more. But even they find something to surprise us.

We go beyond the old contact centre methods (phone and email) to implement complex contact management strategies. We're building the future with you by embracing the disciplines of robotics, artificial intelligence, machine learning, sustainable development, computational linguistics, and by continuously investing in state-of-the-art customer service software.

The future of modern business and long-term customer trust depends on the ability to open ourselves up to progress, to embrace the latest customer service technologies and to create a modern customer journey. Sell more and grow faster with Credo Partners. Smile. The future belongs to you.

  • Lithuanian: Mes esame čia, kur jūsų verslas kalba
  • Polish: Jesteśmy tam, gdzie twój biznes przemawia
  • Latvian: Mēs esam tur, kur jūsu uzņēmums runā
  • Estonian: Oleme seal, kus teie äri räägib
  • English: We are where your business speaks
  • Russian: Мы здесь, где говорит ваш бизнес
  • German: Wir sind da, wo Ihr Geschäft spricht

With more than 16 years of market experience and partnerships with major brands, we have a unique set of knowledge and skills that allow us to develop advanced contact management strategies. Our experience and excellent collaboration with industry leaders ensures the best results for your business.

Our team consists of around 500 highly qualified employees who are dedicated to ensuring the success of your business. Our team of professionals includes customer service managers, project managers, quality management, sales managers and many other experts who are ready to apply their knowledge and skills to achieve your business goals.

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services

Areas of business

Business services

Professional business services mean maximum concentration of expertise and lots of seemingly invisible work every day.

Health protection

The cooperation between the treatment facility and the contact centre is fully beneficial for both patients and the staff of the treatment facilities.

Insurance

As long as customers associate a conversation with a policyholder with fast, prompt and accurate assistance, this means that a relationship of mutual trust has developed.

Marketplace

Sales success is based on the customer's feelings: whether they know, love, feel listened to and heard, understood and special.

Telecommunications

In the telecoms market, professionalism is associated with time and freedom, and fast communication is essential.

IT

Faced with technical challenges, they call IT specialists for help and advice.

Finance

Many customers interested in loans and mortgages may contact the bank to obtain information about the terms and conditions of the loans.
Mus rekomenduoja

Atsiliepimai

Projekto vadovė nuo pat pirmos dienos rūpinosi mūsų projektu. Parodytas profesionalumas, noras padėti ir atsidavimas yra tai kas padėjo mums pasiekti gerų rezultatų. Nuolatos suteikdavo naujų pasiūlymų kaip galėtume pakelti vieną ar kitą rodiklį, greičiau išspręsti klientų klausimus ir padidinti pasitikėjimą mūsų įmone.

Vytautas (E. prekyba)

Rinkodaros vadovas

Dirbame su Credo jau antri metai ties pardavimų projektu ir jų suteiktos paslaugos pilnai užpildo mūsų poreikius. Kadangi mūsų siūloma paslauga yra pakankamai nišinė, esame sužavėti kaip greitai Credo sugebėjo įsisavinti svarbiausią informaciją ir taktikas, kad patraukti klientus.

Jūratė (Draudimas)

Verslo plėtros vadovė

Kokybė ir efektyvumas, taip galiu apibūdinti mūsų bendradarbiavimą su Credo Partners. Dažnai susidurdavome su viršsraučiu ir nusprendėme ieškoti partnerių kurie galėtų padėti su juo efektyviau tvarkytis. Bendradarbiaujant su Credo šią problemą greitai išsprendėme, o kokybės rodikliai taip pat pakilo.

Laurynas (Telekomunikacijos)

Projektų vadovas
Get in touch

Contact

Contact us in any way that suits you: by phone, email or social media (Facebook , LinkedIn). You can also fill in the contact form on the right. We will be happy to receive your enquiries and we will answer your questions very promptly!

Vytauto pr. 23, IV floor, LT-44352 Kaunas
+370 687 76733
info@credopartners.lt

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