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While all financial institutions are performing well in analytical work, competitive advantage may emerge in a customer service area. Therefore, understanding the importance of relationship with customers, you will need the following services:

  • Customer service (information line);
  • Customer service during non-working hours (e.g. credit card blocking);
  • Customer service via new channels (phone, e-mail, Live chat, social media, self-service);
  • Sale of additional service to existing customers;
  • Workplace and employee rent.

Contact center will help to do the following:

  • Increase of customers’ confidence, providing services not only in native, but also foreign languages;
  • Solve customers’ problems even faster;
  • Provide 24/7 services;
  • Collect customer data improve performance.

We will contribute to your company’s success with the following services: service of existing and potential customers, surveys, customer loyalty calls, back office service.

Leave your customer service concerns to us and take care of your business development!